About the preprocessor issue

Can anyone help me to solve this, I cannot open the preprocessor (ver. 3.08) and it returns like in the picture below.

What feature of the pre-processor were you using?
have you tried the current version of the pre-processor v3.10?
it can be downloaded from here: https://www.dropbox.com/s/2vty4x8q30008bi/iRAP_Star_Rating_preprocessor.zip?dl=0